Services

Service to Our Customers

We back our products with strong customer service whether you are moving a phone or moving into a new building, we can support your needs with personalized and professional service including

• System design
• System specification
• Telco coordination
• Installation support
• Carrier services analysis
• 24 x 7 emergency support
• Software updates
• Moves/adds/changes (MAC)
• Remote MAC

Our company vehicles are stocked, and we have next day access to materials not in inventory. We provide troubleshooting and triage over the phone before we schedule any service appointment and we have direct access to the help desks and technical support teams at each of our manufacturers and distributors for questions, quotes, and rapid problem resolution.

Service to Our Community

Boulder Phone values strong community and to this end we support local charitable, cultural, and philanthropic organizations including a 5% nonprofit discount and a 10% charitable contribution. We are a founding member of Boulder’s Culture of Giving. Several times annually we sponsor projects supporting community activities through in-kind or volunteer services. We accept credit/debit cards.

We maintain and service phone, voice mail, and cabling for many community organizations including:

Boulder Phone is a member of the Boulder Chamber of Commerce and the Boulder Independent Business Alliance (BIBA).